Sorry folks but I feel the need to vent! I finally got my new end tables today. I say finally because it is something I have been working on since March. I ordered some and I loved them. Of course once they got here one had some broken pieces. Well to make a long story short, it took 4 months and a few long phone calls to get my money back. We sent them both back and called it good.
I had given up on the idea for awhile but realized that our tray tables just didn't match the decor of the living room. So, I found some that Aaron and I both liked and felt would be a good match with our furniture.
They arrived today. YEAH! And I really like them! Problem is that I opened the packages to find no instructions. So I call the number and the lady tells me "That is because it is an easy assembly". What? Rude much? Does anyone else find this strange? These are two end tables that I have never seen before, with pieces that I have never seen.
I told her I thought it was a rude thing to say and obviously I was calling because it wasn't easy. Next, she tells me I have to go to the website to get the assembly instructions. It didn't say this anywhere on the packing slip, which was the only piece of paper in the box. Well, I get there and there are no instructions. Once again she tells me because it is an "easy assembly". Can you believe this lady?!
She tried to connect me to someone else but needless to say I had had it with this company. And if I didn't love these end tables I might consider sending them back. But I am not going to let bad customer service ruin my end table happiness.
I will send pictures along when I figure it out or my husband comes home from class and rescues me.
2 comments:
Ew! What company is this?! They should know better than to mess with people who write blogs :) Good luck! I can't wait to see them!
HAHAH... if it was such easy assembly, i would have asked her for step by step over the phone instructions... you know, like Onstar!! HA!
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